"Error 404 Oops, you've found a dead link" after moving Jira Server to new server.

[Logistics1520]

We have Jira Server 8.13.7 installed with Postgre SQL and i want to move it to new server.

I setup new Jira Server 8.13.7 but with MySQL and transferred my Jira instance according to manual:

https://confluence.atlassian.com/adminjiraserver/switching-databases-938846867.html

1. I copied /var/atlassian/application-data/jira/ to new server 

2. Exported Jira with Administration - Jira - Backup System and imported it on new server

For now i see all the issues but all the lire damaged (jira logo, issue attachments ets) and i got "Error 404 Oops, you've found a dead link." i try to open any attachment:

Is it possible to fix it?

Thank you in advance.

[Marc - Devoteam · Accepted solution]

Hi @Logistics1520 

Check your logs.

They should provide information.

[Logistics1520]

Appreciate your help.

The point was that tar does not extract all the folders from archive by:

tar -xvf info01-jira-20240808.tar.gz

the right command to extract all the attachmetnts from aarchive is:

tar -xvf info01-jira-20240808.tar.gz -C /