"Email notifications are off" pops up. I have standard plan, how to remove this?

[Jason Brooks]

We recently went from free to standard plan and started getting this pop up notification. How do we get this resolved?

[Petter Gonçalves · Accepted solution]

Hello @Jason Brooks

Welcome to the Atlassian Community!

Since you have just upgraded your site to the Standard plan, I believe you might be in the trial period where the limit is still 100, as described in this documentation:

Jira can send a maximum of 100 emails per day on the Free plan, then email notifications will be paused until the following day. You can upgrade your plan to allow for more email notifications. If you're trialing Standard or Premium and need to increase your daily email limit, contact our support team .

That being said, please contact our support team in the link below to properly increase the notification daily limit:

https://support.atlassian.com/contact/ 

Let us know if you have any questions.