product Atlassian Guard deactivated

[Oleksandr Holiiad]

The Atlassian Guard (Standard) product has been deactivated and cannot be reactivated via billing. When trying to reinstall from the marketplace, it gives an error and when contacting support, it sends to a bot. It is necessary to restore its operation as soon as possible.

[Marc -Devoteam-]

HI @Oleksandr Holiiad 

Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment.

This community is an open public forum.

Atlassian Support can be reached via Atlassian Support (you need to be an admin on the related insrtance)

[The Amelia]

That sounds like a frustrating situation, especially if Atlassian Guard Standard is critical to your organization's security and user management. If billing won't allow reactivation and the Marketplace installation keeps failing, hopefully an Atlassian representative can review the account and manually restore the service or explain the next steps. I've seen similar cases where direct intervention was required. While reading about software management, I also came across Capcut Apk, which highlighted how important reliable support and smooth reactivation processes are for any platform.

[The Amelia]

That sounds like a frustrating situation, especially if Atlassian Guard Standard is critical to your organization's security and user management. If billing won't allow reactivation and the Marketplace installation keeps failing, hopefully an Atlassian representative can review the account and manually restore the service or explain the next steps. I've seen similar cases where direct intervention was required. While reading about software management, I also came across Capcut Apk, which highlighted how important reliable support and smooth reactivation processes are for any platform.