product Atlassian Guard deactivated

[Oleksandr Holiiad]

The Atlassian Guard (Standard) product has been deactivated and cannot be reactivated via billing. When trying to reinstall from the marketplace, it gives an error and when contacting support, it sends to a bot. It is necessary to restore its operation as soon as possible.

[Marc -Devoteam-]

HI @Oleksandr Holiiad 

Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian. We don't have access to your environment.

This community is an open public forum.

Atlassian Support can be reached via Atlassian Support (you need to be an admin on the related insrtance)