I create rule. when priority of a sub-task created or updated change reaction time.{{now.plusHours(8).jiraDateTime}}
but when I change priority in the issue it shows me
How is it possible?
Hello @Виктория
Thank you for reaching out.
Per your description, it seems you are looking for a way to add 8 hours ahead from the current time to a custom field when the priority is changed. Is that correct?
If that's what you are trying to achieve, I believe the following rule should work for you:
Let us know if you are trying to achieve a different goal.
Hello @Petter Gonçalves
you wrote the same code like I made but still it went me wrong answer "4 hours ago"
Look at the screen, please.
And may be it`s possible to make 8 hours only in working time business day
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Hello @Виктория
Can you please send a print of your rule?
Also, you mentioned that you added the parameter {{now.plusHours(8).jiraDateTime}} instead of {{now.plusHours(8)}} as I did. Can you please change the parameter and check if it worked?
Additionally, I tested the rule out of business hours and it has properly worked.
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its working also like your {{now.plusHours(8)}}.
jiraDateTime - just type of field
in the end same -same problem
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Hello @Виктория
Thank you for your details.
This a very weird problem, since it is working perfectly on my test site. Please, check the following details:
Let us know the results you got from the steps above.
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