phpStorm integration

[Krzysztof Tomczyk]

I'm trying to integrate phpStorm with Jira software. My credentials seem to be fine. I passed my Server URL, email (whichI've checked on my jira profile) and API token which also seems to be fine, because I can see that it was used in my API tokens managment tab.

But when I press test. I'm getting an error "Request failed. Reason: "Field 'assignee' does not exist or this field cannot be viewed by anonymous users." "Field 'resolution' does not exist or this field cannot be viewed by anonymous users."

I have checked my proxy settings and these are fine.

I also tried to change Search query for a query that I'm sure that works, but the result is the same.

Any ideas how to fix it?

[Hana Kučerová · Accepted solution]

Hi @Krzysztof Tomczyk ,

welcome to the Atlassian Community!

I tested it and I was able to get the same error message, when the email provided was incorrect. So I believe there's something wrong with the credentials.

Please check, whether you are really able to log in to this cloud Jira with this user and view some issues.

Thank you.

[Krzysztof Tomczyk]

Hi @Hana Kučerová 

well it seems so. I've entered the email I saw in https://id.atlassian.com/manage-profile/email page, which turned out to be wrong.

When I changed my account email, and then entered that new email, it worked. But thats weird, because I am absolutly sure, that previously I've entered the email correctly (I simply copied it)

So that's weird, but changing account email worked for me