performance degrades after upgrading to jira 9.4

[Pavan]

Hello Team,

Could you please suggest what to check for the performance degradation?

and is performance gets impacted with JIra9.4 version?

where can i check that 9.4 version is the reason for performance slowness

[Nic Brough -Adaptavist-]

Hi Pavan,

There's all sorts of things you need to look at when you have a performance issue.

First, you need to identify what "slow" is - page load?  Transitions?  Edits?  Boards?  Admin activity?  You'll need to broadly quantify and identify it to be able to look at each one - things like "we got the post-transition view in 2 seconds on the old system, the new one takes 20"

Then, check your logs for any obvious errors - every error or warning in your log is slowing Jira down, and it would be good to fix them.  Theyy may also be telling you where things are running for a long time or they are struggling to serve because of slowness.  Or that your database connection is slow.

I recently had a case where the customer thought having too many fields was making their system slow (it was not significant), but reading the log showed that they had scripts that were a) failing a lot and b) logging everything.  Fixing those two fixed their system.