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payment failed and added new card addded

Umesh Finance
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February 6, 2024

Hi,

Our payment attempt failed, prompting us to add a new credit card. However, we're uncertain about the next steps to proceed with the payment. Could you please provide guidance on how to initiate the payment process?

1 answer

0 votes
Trudy Claspill
Community Champion
February 7, 2024

Hello @Umesh Finance 

Welcome to the Atlassian community.

I recommend that you reach out directly to Atlassian about this.

https://www.atlassian.com/company/contact/purchasing-licensing#/

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