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Kaviyasri S
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June 19, 2025

In the XXX project, every time a Defect is assigned to the user YYY, an email notification needs to be sent to ZZZ (ZZZ ZZZ), how to implement this kind of request in jira project

1 answer

4 votes
Trudy Claspill
Community Champion
June 19, 2025

Hello @Kaviyasri S 

If you have sufficient permissions, that could be accomplished through an Automation for Jira rule.

https://confluence.atlassian.com/automation/

Trigger: Issue Assigned

Condition: Issue Fields Condition
Assignee equals YYY

Action: Send Email

Bill Sheboy
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June 19, 2025

Hi @Kaviyasri S -- Welcome to the Atlassian Community!

Yes, and...to the answer from @Trudy Claspill 

You could also create a saved filter and ask person ZZZ to subscribe to the filter on a cadence of their choice.  The JQL for the filter could find just Bugs assigned to user YYY in that project within a specific timeframe.

Kind regards,
Bill

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