notification about tasks

[Ivan Andrieiev]

I want to be notified by e-mail or at least in Jira where there is a bell about deleting tasks. In the project settings, in the "Notifications" tab, I add the group of site administrators (which I am in), but I did not receive a notification about the deleted task. How does it work, maybe I need to add my email too?

[Walter Buggenhout · Accepted solution]

Hi @Ivan Andrieiev,

Are you sure you also have access to the project itself too? In a company-managed project, that means you should have browse project permission.

You will only be notified of issues you can actually see with that account.

Hope this helps! 

[Ivan Andrieiev]

Hi @Walter Buggenhout 

I have access to the project, with user rights (without development access). But I don't get notifications. Where should they come anyway?

[Walter Buggenhout]

Notifications are sent via email. So, referring to your original question - your account should have a valid email address associated with it.

"User rights" does not mean anything tangible to me. If your project is company managed, check Project Settings > Permissions to find out what roles/groups have the browse project permission. And in Project settings > People, make sure that your account is associated with the roles/groups that have that permission.

Also, for a more direct check as to why you are not receiving notifications, you could try the notification helper. Navigate to <your site>.atlassian.net/secure/admin/NotificationHelperAdmin.jspa, enter your user account and an existing issue and see what it tells you when you select the issue deleted event:

[Ivan Andrieiev]

Cool, thanks a lot, I figured it out.