no description of gic-jsm-fields-layout-preference JSON format

[Joeri Delvoy]

why is property gic-jsm-fields-layout-preference retrieved when creating a work item?

I get the same kind of error, but the context is completely different from https://community.atlassian.com/forums/Jira-questions/Re-Re-Dynamic-form-in-jira-Rules-are-not-getting-applied/qaq-p/2795173/comment-id/1046482#M1046482

My context: 

When Creating a new Work item in a Software project, I get a 404 error on the property gic-jsm-fields-layout-preference for my user , which seems a property related to Jira Service Management kind of projects and not to software projects?

I don't think this is related to Dynamic forms, like explained in the other post.

postman reply on the GET of this user property.

rest/api/3/user/properties/:propertyKey?accountId=

postman PUT: I don't know what JSON format is needed.

{

"errors": {},

"errorMessages": [

"The property gic-jsm-fields-layout-preference does not exist."

],

"httpStatusCode": {

"empty": false,

"present": true

}

}

If I ask AI how i can retrieve the content of this user property , the answer is this is not a standard Jira Cloud property, and the format of the JSON content is unknown.

It is a bit weird that :

1. Somebody on the instance is trying to retrieve a user property unrelated to that type of project.

2. the GET returns a 404 (i.e. the property is not set)

3. AI explains that you can only retrieve/set this property through REST api calls and not via UI.

4. But there is nowhere a description of the JSON format for the PUT of this property.

[Jacopo Martinuzzi]

I have the same issue.

Strange that is affecting only one specific Software Project, which is using the default Screen Scheme and Field Configuration.

Other projects are fine.

The error is displayed when trying to create from the Board.

There are no required fields except for the Reporter. But the full screen for creation is displayed with the error:

Fill out any required fields. We may need to check your permissions to create this work item.

[Jacopo Martinuzzi]

Ok after some attempts I fixed by editing the workflow with the new editor and it probably fixed some internal stuff

[Shawn Doyle - ReleaseTEAM]

Hi @Joeri Delvoy 

Is it possible the create screen used for the Software project's work item is shared from a Service Project?

[Joeri Delvoy]

There is only 1 service project on the instance, and these newly created work items are not part of that project.

So no, screens are not shared for these work items.