need to created the field which will calculate the SLA based on the priority field
kiranmai genkolla
Contributor
1 answer
Gökçe Gürsel {Appfire}
Atlassian Partner
Hi Kiranmai,
Time to SLA can easily handle this use case by specifying a JQL condition in the SLA configuration for Jira Software, Jira Core as well as Jira Service Desk.
Let me know if you need further information.
Regards,
Gökçe
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