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my jira account can not login

Kane Ying
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February 13, 2019

I recovery my jira later, became i can't log into jira or confluence? how can find the account password? 

2 answers

1 vote
anshu02
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February 13, 2019

Hi @Kane Ying

You can reset the password via SQL, see Scenario B, - https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

If you have email enabled and know the user id of the administrator user, perhaps you can go through the 'Forgot Password' workflow.

 

Thanks,

0 votes
Grigory Salnikov
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February 13, 2019

Hi @Kane Ying!

If you don't have a "forgot password" option I suggest you address your system administrator.

Kane Ying
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February 13, 2019

haha, i'm administrator. @@

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Grigory Salnikov
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February 13, 2019

Wow, that's great ^_^

I think it's better to do it @anshu02's way.

Btw., have you tried to enter your old pass, the one you used before?

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