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@mentions and Atlassian Groups

Jeff Aronow
July 3, 2024

I used to be able to mention groups but that seems to have stopped working recently.  Is there a setting someone has flipped somewhere that controls mention behavior?  I can still add groups to specify permissions, but it seems to have stopped working to use groups in Mentions.

1 answer

1 vote
Brant Schroeder
Community Champion
July 3, 2024

@Jeff Aronow There is a feature request to @ mention groups.  https://jira.atlassian.com/browse/JRACLOUD-28225   You can @mention teams.  I am wondering if that is what your were doing before.  You can see the workaround of how to use teams in the linked feature request above.

Jeff Aronow
July 3, 2024

No.  For reasons I don't understand I was about to mention users or groups.  We don't really use teams.  As a workaround I had to create a team today and its usage in mentions is awful.  It prints all the individual team members into the comment.

No idea how/why this worked for us for so many years, but I guess somebody "fixed the glitch" and now we have to use teams.

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