medium priority icon broken

[Justin Boyd]

The medium priority icon of the yellow equal sign is broken, and has been for weeks. The correct URL is 

http://www.clker.com/cliparts/f/Y/B/j/m/k/yellow-equals-sign-md.png

It's not even a secure website. So, Atlassian is unable to make a png of 2 yellow horizontal lines, so you use someone else's on an insecure site?

BTW, your one of my project pages registers 34 Errors and 6 warnings. 

[Justin Boyd]

Everyone in my department are having the same problem and it has remained for a few weeks. We have all cleared our cache etc several times. I tried in Edge, and recieved the same problem. I would consider the firewall not permitting insecure connections, but I was abe to bring up http://www.clker.com/cliparts/f/Y/B/j/m/k/yellow-equals-sign-md.png without a problem.

I tried to reply, but the reply button is not working.

[Trudy Claspill]

Hello @Justin Boyd 

Welcome to the Atlassian community.

The icon is displaying fine in my system. Can you provide a screen image of what you see where you expect the icon to display?

Are other users of the same Jira instance experiencing the same problem?

Have you tried another browser app, clearing your cache, or a private browser windows?

[Justin Boyd]

Everyone in my department are having the same problem and it has remained for a few weeks. We have all cleared our cache etc several times. I tried in Edge, and recieved the same problem. I would consider the firewall not permitting insecure connections, but I was abe to bring up http://www.clker.com/cliparts/f/Y/B/j/m/k/yellow-equals-sign-md.png wirrthout a problem.

[Trudy Claspill]

Does the image display in the Priorities configuration page?

Does it display if you open the issue and look at the details?

How did you get the URL for the image?

[Justin Boyd]

No, No, and I looked at the developer tools and used copy link address. The actual image is in a different folder location.

[Trudy Claspill]

I wonder if you are not using the built-in priority icon.

When I go to the Priorities configuration page and right click on the icon and select Open Image in New Tab...

...the location of the image is on my Jira instance.

https://myInstanceUrl/rest/api/3/universal_avatar/view/type/priority/avatar/10587?size=medium

Can you check if you have more than one equals sign icon available for Priorities, and if so, try assigning the other one to the priority?