Community Announcements have moved! To stay up to date, please join the new Community Announcements group today. Learn more
×I am using Jira Service Management data centre and I want to make certain fields read-only after an issue reaches a specific stage (status) within a workflow.
I.E. I want to lock down the Change Risk, Impact, Planned Start Date and Planned End date after a Change is approved
Welcome to Atlassian community!
I understand your request, but unfortunately, in native way, it is not possible to set only some fields as readonly after an issue.
With status properties it is possible to set all the fields as readonly, but not for some of them:
In my experience, I would like to suggest to try with Behaviours of ScriptRunner.
I hope it helps.
I you have automation in your DC you could create read only text fields and set these fields on the view screen.
Then on the transition have the automation rule copy the values from the fields that need to be read only to then newly created fields.
Make sure that the original fields are not on the Edit and View screen anymore
This could be a work around.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.