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localhost is currently unable to handle this request. HTTP ERROR 503

Ken Jacobs
Contributor
March 5, 2018

JIRA was fine yesterday. Today I get the error above. I am running on Win 7 server version. I DID install Confluence but I do not think that affected it. I have uninstalled Confluence but no luck. JIRA is trying to use port 8080.

2 answers

1 accepted

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Answer accepted
Nic Brough -Adaptavist-
Rising Star
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March 5, 2018

What does the Jira application log say there is a problem with?

Ken Jacobs
Contributor
March 5, 2018

Which log is that? Here is a list of logs I have for today. jira logs.jpg

Ken Jacobs
Contributor
March 5, 2018

0:0:0:0:0:0:0:1 614x1x1 - [05/Mar/2018:10:14:48 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 436 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 614x2x1 - [05/Mar/2018:10:14:48 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 118 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 614x3x1 - [05/Mar/2018:10:14:56 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 7 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 615x4x1 - [05/Mar/2018:10:15:16 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 10 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 615x5x1 - [05/Mar/2018:10:15:16 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 3 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 615x6x1 - [05/Mar/2018:10:15:36 -0500] "GET / HTTP/1.1" 302 - 15 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 615x7x1 - [05/Mar/2018:10:15:36 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 615x8x1 - [05/Mar/2018:10:15:40 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 5 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 616x9x1 - [05/Mar/2018:10:16:32 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 3 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 616x10x1 - [05/Mar/2018:10:16:32 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 9 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 619x11x1 - [05/Mar/2018:10:19:01 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 6 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 619x12x1 - [05/Mar/2018:10:19:01 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 3 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 619x13x1 - [05/Mar/2018:10:19:31 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 619x14x1 - [05/Mar/2018:10:19:31 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 3 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 621x15x1 - [05/Mar/2018:10:21:00 -0500] "GET /browse/JIRA-4 HTTP/1.1" 302 - 12 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 621x16x1 - [05/Mar/2018:10:21:00 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 625x17x1 - [05/Mar/2018:10:25:32 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 10 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 625x18x1 - [05/Mar/2018:10:25:32 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 631x19x1 - [05/Mar/2018:10:31:44 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 8 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 631x20x1 - [05/Mar/2018:10:31:44 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 3 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 638x21x1 - [05/Mar/2018:10:38:35 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 8 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 638x22x1 - [05/Mar/2018:10:38:35 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 654x23x1 - [05/Mar/2018:10:54:41 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 9 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 654x24x1 - [05/Mar/2018:10:54:41 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 680x25x1 - [05/Mar/2018:11:20:39 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 7 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 680x26x1 - [05/Mar/2018:11:20:40 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 4 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 779x27x1 - [05/Mar/2018:12:59:37 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 9 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 779x28x1 - [05/Mar/2018:12:59:37 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 2 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 821x29x1 - [05/Mar/2018:13:41:25 -0500] "GET /secure/Dashboard.jspa?selectPageId=10100 HTTP/1.1" 302 - 8 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"
0:0:0:0:0:0:0:1 821x30x1 - [05/Mar/2018:13:41:25 -0500] "GET /secure/errors.jsp HTTP/1.1" 503 5 5 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36" "-"

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 5, 2018

Should be atlassian-jira.log found in the <jira-home>/logs directory.

Catalina.out in <jira install>/log is the second one to look at.

0 votes
Venu Madhav November 29, 2018 edited

Two remedies works for me.

1. Stop the server.

2. Clear browsing history, cookies etc...

3. Restart the server.

OR

1. Stop the server.

2. Remove current date access log (access_log.2018-12-06) from installation log dir.

3. Restart the server.

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