jira software can't upgrate

my jira software jira version is v8.5.1,The 'upgrade' button failed to proceed while running the v8.8.0 installer upgrade.

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Can you tell us what the error messages are?

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There is no error message in the upgrade interface, only upgrade is a gray button, which cannot be clicked

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Have you read to the end of the upgrade checklist?

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The checklist cannot slide。

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Can you give me a remote view？

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It has been resolved, and I must display it in full screen to see the checkbox that completes checklist. By default, you cannot see, nor can you slide, the bottom menu interface. Is this a bug?

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jira software can't upgrate

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