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jira server return error 500 after clicking into releases (versions) in project

Hello!

I have some Project, i changed workflow and add new type of issue.

After that i got the error 500 then click any release (versions) in project. The problem repeat if i create new release. Other projects work ok.

here the error:

Referer URL: http://JIRA/projects/IIB?selectedItem=com.atlassian.jira.jira-projects-plugin%3Arelease-page&status=all
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149) [atlassian-util-concurrent-2.6.2.jar:?]
at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112) [atlassian-util-concurrent-2.6.2.jar:?]
at com.atlassian.jira.plugin.devstatus.web.releasereport.StandaloneReleaseReportAction.fireAnalyticsEvent(StandaloneReleaseReportAction.java:192) [?:?]
at com.atlassian.jira.plugin.devstatus.web.releasereport.StandaloneReleaseReportAction.doExecute(StandaloneReleaseReportAction.java:184) [?:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.4.2.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]

and other messages.

 

 jira version v7.4.2

I try back to original workflow - no result

I try to check system by jira integrated check - that says no errors

1 answer

0 votes

update:

Now i know the problem is a wrong status in workflow. I export workflow by .xml, and status have a  "new type", but i import this workflow in a jira where is never create this status. so after association workflow to a type of issue, i had this problem. I create "good workflow" and try to associate it to issues, but it return error 500 (same like in main post).

So how i can delete or replace this status or unacssociate workflow in project?

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