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is there a way I can invite other people to my spaces?

Keyz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 6, 2026

I have been wanting to invite a friend to my space, but they don't show up on my screen when I try to invite them to my space... please can you help me with inviting them to my space?

 

Thanks!!

4 answers

2 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2026

Hello,

You can add people directly from within Jira (no need to be an org admin, depending on your site’s access settings).

From Jira (Teams sidebar):

  1. In Jira, in the left sidebar, click Teams.

  2. Click Add people.

  3. Enter their email address.

  4. Use the dropdown to select which space/team they’ll be added to.

  5. Click Add – they’ll receive an email invitation to Jira.

More details here:
Add people to Jira from Google, Slack, or Microsoft | Jira Cloud | Atlassian Support

If your site is configured to only allow admin-approved invites, your request might need approval by an admin before they actually get access.

 

if you’re an organization admin or user access admin, you can invite users and give them product access (Jira Software, JSM, etc.) from the admin hub:

  1. Go to https://admin.atlassian.com.

  2. If you have multiple orgs, select the correct organization.

  3. Go to Directory → Users.

  4. Click Invite users.

  5. Enter one or more email addresses (comma or space separated).

  6. In the Product roles section, select which products/roles they should get (e.g. Jira Software – Users).

  7. (Optional) Add them to additional groups.

  8. (Optional) Add a custom message in the invitation email, or uncheck Send invitation if you don’t want to send it yet.

  9. Click Invite user(s).

Once a user exists on the site, you control their project access via project roles or group membership.

For company-managed software/business projects:

  1. Open the project.

  2. Go to Project settings → People.

  3. Click Add people.

  4. Search by name or email.

  5. Choose a role

  6. Click Add.

If they don’t yet have site access, you may see an option to invite them while adding to the project, depending on how site access is configured

 

For JSM : https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-a-service-project/

Thank You,

Prachi

1 vote
Trudy Claspill
Community Champion
January 6, 2026

Hello @Keyz 

Welcome to the Atlassian community.

What steps are you executing to try to invite them? Can you share screen images of what you see?

Are you the Organization Admin for the site? Did you set up the subscription or did somebody else?

Here is a link to the documentation for how to invite a user to your Jira app.

https://support.atlassian.com/user-management/docs/invite-a-user/

The tags on your post indicate you are using a Free subscription. Is that accurate?

If so, with a Free subscription you can have no more than 10 users granted access to your site. And you cannot customize the application permissions for the users so every user will have the equivalent of Project Administrator permissions in all the projects.

What is the Free Jira Cloud Plan? 

 

Trudy Claspill
Community Champion
January 6, 2026

Hello @Keyz 

In the other reply thread:

Hi @Keyz , Your friend should have Jira application access first then you can add him or invite him at the space level. Provide him or invite him to Jira first and then add to the space. Thanks

I tried doing that but idk why it still didnt let me invite her to my space...

 

Your post tags indicate that you are on the Free subscription (Product Plan). Is that accurate?

Screenshot 2026-01-06 at 9.31.45 AM.png

 

If so, you cannot invite users to individual Spaces in Jira in a Free subscription because you cannot customize the permissions per Space. You can only grant the person access to your Jira App, and then they will have the equivalent of Project Admin access in all the projects.

 

What are the exact steps you are executing to try to invite people?

 

Can you provide screen images of what you are seeing as you try to execute those steps?

0 votes
shib saha
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 6, 2026

Hi @Keyz , Your friend should have Jira application access first then you can add him or invite him at the space level. Provide him or invite him to Jira first and then add to the space. Thanks

Keyz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 6, 2026

I tried doing that but idk why it still didnt let me invite her to my space...

0 votes
Varsha Joshi
Community Champion
January 6, 2026

Hi @Keyz ,

Is your friend added to your Atlassian site? If you are the confluence admin you can add that space.

Hope this helps.

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