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is it possible to Call external REST API while creating issue in jira ?

kumar
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March 8, 2018

is it possible to call external REST API while creating issue ? my scenario is while creating the issue we will give the project details and issue type  and summary of the issue and description right , based on the summary or description entered by user while creating the issue i need to route the ticket to particular group.

based on previous tickets/issues ,  summary and description my team has created a classifier which exposes REST API , what basically the classifier does is it will classify the data type based on ticket summary or description and give some output, i need to take that output and need write to issue while creating the issue itself.

is it possible to write the data given by the classifier API to jira  ? .  

 

 

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Alexey Matveev
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March 8, 2018

You would need to develop your own plugin or use Power Script or ScriptRunner plugins to do it.

kumar
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March 8, 2018

Thanks for the response @Alexey Matveev 

Could you please provide any useful links, your help will be much appreciated . 

Alexey Matveev
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March 8, 2018

For example, this link. This link explains how to make a rest call in ScriptRunner

https://community.atlassian.com/t5/Answers-Developer-Questions/Making-a-REST-call-using-script-runner/qaq-p/576712

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