is it possible to call external REST API while creating issue ? my scenario is while creating the issue we will give the project details and issue type and summary of the issue and description right , based on the summary or description entered by user while creating the issue i need to route the ticket to particular group.
based on previous tickets/issues , summary and description my team has created a classifier which exposes REST API , what basically the classifier does is it will classify the data type based on ticket summary or description and give some output, i need to take that output and need write to issue while creating the issue itself.
is it possible to write the data given by the classifier API to jira ? .
You would need to develop your own plugin or use Power Script or ScriptRunner plugins to do it.
Thanks for the response @Alexey Matveev
Could you please provide any useful links, your help will be much appreciated .
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For example, this link. This link explains how to make a rest call in ScriptRunner
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