internal server error

[Petia Ilievska]

Good morning, Today we are  get internal server error. We tried to login from an other network and still we have the same problem.  Any idea how to resolve it ? Thanks and Best Regards,

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

We don't usually see just "internal server error" coming from Cloud systems, there is usually a lot more of an error message with it.

Could it be that you are on a server/DC install, not Cloud?  Those can give you just "internal server error" alone.  If it server/DC, then you'll need to talk to your admins, get them to investigate.

If it is Cloud, then visit https://support.atlassian.com/contact as soon as you can, and report everything.

[Bill Sheboy]

Hi @Petia Ilievska -- Welcome to the Atlassian Community!

There is an active incident for Jira Cloud now, which you can follow for updates here: https://status.atlassian.com/

Kind regards,
Bill