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installation of jira in windows

nishant ranjan
I'm New Here
I'm New Here
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December 9, 2021

when i click on express install during installation of jira then  i get  a message the following default options cant be used.please help.thanScreenshot (63).png

1 answer

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Fabio Racobaldo _Catworkx_
Community Champion
December 9, 2021

Hi @nishant ranjan ,

please provide us more information about your issue. Is the following issue your scenario https://jira.atlassian.com/browse/JRASERVER-25968 ?

Fabio

nishant ranjan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 9, 2021

hi @Fabio Racobaldo _Catworkx_  i have attached the screenshot.please check.hope this will help to find more clue.thanx

Fabio Racobaldo _Catworkx_
Community Champion
December 9, 2021

Hi @nishant ranjan ,

you should enter the existing home directory when prompted. Did u try to click ok and go on with the task?

In this article https://confluence.atlassian.com/adminjiraserver/setting-your-jira-application-home-directory-938847747.html you can read 

  • If you're using the Windows installer, you don't need to configure the Jira home directory separately, as you will be prompted to specify this location during the installation process. 

  • The Jira installer may not be able to create the home due to permission problems. If this is the case, see Jira is unable to start due to 'Could not create necessary subdirectory'

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