Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

in jira software cloud, how to search for tickets based on the security level of its comments

SLY
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2023

Hello,

In jira software cloud version, is it possible to search for tickets based on the security level of its comments?
I would like to find all the tickets with at least one comment with a defined security level so that I can modify it.
Thank you for your help.

1 answer

1 vote
Kian Stack Mumo Systems
Community Champion
September 19, 2023

@SLY

 

The only way I'm aware of to do this is using the Enhanced Search plugin for Jira Cloud. There could be another way, but I am not aware of what it is.

If you do choose to use this plugin, you can search using the JQL function commentVisibleRole.

 

project = SUPPORT AND commentVisibleRole = 'Service Desk Team'

 

If you want to do this, you'll first need to Synchronize your issues with the Enhanced Search plugin.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events