Community resources
Community resources
imap issue
Recently we did a data center migration for our whole company. I migrated all our vms over and things are up and running like it was back home.
My jira vm is running but doesn't want to create tickets from incoming emails. I found some time to start digging into it.
it was on a dated version 8.13 i belive. i just upgraded it to 8.19.0.
in the incoming email settings I test the connecting and it says failed to authenticate. Nothing has changed, i renter the password just to be safe and same deal.
I look at the incoming-mail.log
"WARN [exchange] Caesium-1-1 anonymous Email Creation Email Creation [10100]:
javax.mail.AuthenticationFailedException: AUTHENTICATE failed. While connecting to host "servername.domain.local" as user "username@domain.local: via protocol "IMAP"
That is riddled in there. I see the prompts about going to OAuth2 but our exchange is hosted locally and isn't tied to azure. Nothing has changed settings wise in our exchange either. I can telnet and connect to imap too. Any extra troubleshooting I can do?