im a user at ct farm and telegram and have raised 30+ support request since jan7th 2026..

[Shawn -]

JIRA sends an automated reply saying received but no support comes afterwards and that's how 3 months and 30 requests have built up... How are us clients ment to get support for in app issues? I've touched the JIRA logo at the bottom of the screen bringing me here.... due to needing help ... 

[Marc -Devoteam-]

Hi @Shawn - 

To whom did you sent your requests.

To Atlassian or to a url of an Jira Service Management site of a company?

If this is a company, reach out to this company?

Please provide more context, bt don't mention the exact url if they are not Atlassian public ones