if i clicked "can't find recovery key" for many times, when will I receive recovery email?

[Chang Ren]

if i clicked "can't find recovery key" for many times, when will I receive recovery email? 48 hours after first clicking or last one?

[Shannon S]

Hi Chang,

Thank you for reaching out! It might be that there's a block on your email address. You'll want to reach out directly to the Cloud Support team. You can provide them your email address and they will be able to let you know what's going on.

Let me know if you have any trouble!

Regards,

Shannon