i m unable to create a new space, says contact support or try later, it was working earlier

[Yogesh Minglani]

i m unable to create a new space, says contact support or try later, it was working earlier

[Swathi Acharya]

Hello @Yogesh Minglani

Good day!

Welcome to Atlassian Community!

If you are encountering this error while using the Scrum template, please make sure the Backlog view is enabled during setup.

To fix this, please try the following steps:

1. Initiate the space creation process again.

2. When you reach Step 2 (Views), ensure that the Backlog option is added/checked.

3. Proceed with the rest of the creation flow.

I hope this helps!

Thank you!

[Shalini Pradhan]

Hello @Yogesh Minglani ,

Good day! Welcome to Atlassian Community :)

Can you enable network logs and try creating the space again, and when it fails, check the network log what exact error it shows in response?