i can not sign up to try jira software

[Aref khalil]

Hello, 

Im trying to create new account and i only get an error under the robot check without any other information 

[Angélica Luz]

Hi Aref,

I saw that you opened a ticket with our customer advocates and they saw that you already have a cloud site.
Have you tried to access the instance with the email they suggested?
If you have any other question, please let us know.

Regards,
Angélica