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Hi Shady,

Thank you for getting in touch with Atlassian Community!
I saw that you opened a ticket with our support related to the same issue and giving more details about what is happening.
They saw that your account is deactivated and you need to talk to your site-admin in order to get your access back.
If you have any other question or need further assistance, please feel free to post here or answer the ticket.

Regards,
Angélica

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