how to update customfield_10004

[Harish Ramachandra]

How do I set the value of customfield_10004 (Story Points) for an issue

I created an issue from jira shell python and that issue is under an epic.

I tried updating through issue.update() function in jira python and it gives the following error.

{"errorMessages":[],"errors":{"customfield_10004":"Field 'customfield_10004' cannot be set. It is not on the appropriate screen, or unknown."}}

I checked in the screen and the field is present

The function call I did:

i1.update(fields={'customfield_10004':3.14}) 

i1 is the issue object (Task)

[Mohamed Benziane · Accepted solution]

Hi @Harish Ramachandra 

This error message mean that the customfield is missing on your screen, in the jira interface, when you create an issue do you have this customfield ? check the metadata do be sure that this field is on you create screen.

https://developer.atlassian.com/server/jira/platform/jira-rest-api-example-discovering-meta-data-for-creating-issues-6291669/

[Harish Ramachandra]

@Mohamed Benziane  Thank you for your quick response. How to check the metadata and put the storypoints field if it's not already there?

[Mohamed Benziane]

The easy soluton is to go to the jira UI, create an issue and look at the field, if the story point isn't here so you need to add it.

To add it you need to know wich screen is use for this issues (look at the screen scheme) and add the field story point to the create screen at least.

Hope this helps.