how to restore the deleted CR from the Jira

[Gani Siddiqi]

Hi Support,

Kindly required your support on restoring the deleted CR from the Jira. we have deleted only the child CR but parent CR also get deleted.

CR issue - Need to recover it

[Marc -Devoteam-]

Hi @Gani Siddiqi 

There is no native option to recover a deleted work item from Jira.

By default there is no backup within Atlassian Cloud.

If you have a backup option in place, you could spin up a new cloud an import the backup.

Backup options:

• https://support.atlassian.com/organization-administration/docs/overview-of-atlassian-backups/ 
• 3rd party solutions, like Revyz

[Stephen_Lugton]

Hi @Gani Siddiqi ,

This is a community forum not Atlassian support, but we can give you help and advice.

Although in this case the advice might not be what you want to hear.

In Jira cloud, deleting a work item (issue) is permanent. It is completely removed from the database and doesn't go to a  "recycle bin," meaning there is no native undo or restore feature.

In future all I can suggest is don't allow anyone to have the permission to delete work items, if they're not needed archive them instead.