In a business project I have a field for each step of a process, users are enabled to perform all steps, users performing subsequent steps can create tickets to report issues on early steps . In a customized filter I want to exclude issues where the reporter and the user's step is the same user, so that the filter shows issues for users that made the mistake, excluding the reporter and the step at which the issue was identified.
Any help.. thanks!
Hi @Maria Gaona
Can I just clarify...
...is this correct?
I have questions above - but essentially we need more information about how this is setup to assist you.
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.