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how to edit the list of approvers, when new ticket is raised

Kostas Kosta
March 17, 2025

the questions is when a new user wants to create ticket and request some permissions, then he goes to select the manager or director to approve it. How to edit that list of managers/directors to add or remove?

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Kostas Kosta
March 19, 2025

Can someone assist on the below mentioned issue?

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John Funk
Community Champion
March 17, 2025

Hi Kostas - Welcome to the Atlassian Community!

Can you share some screenshots from where you are doing that? 

Is this a Jira Software project? Business project? Team-managed?

Kostas Kosta
March 17, 2025

hi John its a Jira Software Project

Kostas Kosta
March 17, 2025

When creating new user request, the requested ask for permissions and then he is going to add his direct manager from a list of manager to approve the request. 

There is a field "user manager" and then from drop down list he can select the manager. 

But, there is a list which as a text under that field where it lists all approvers, that list i want to edit

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