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how to calculate time spent during the multiple statuses through automation

Anser Ghazzaal Ali
May 4, 2026

how to calculate time spent during the multiple statuses through automation

2 answers

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May 4, 2026

Dear @Anser Ghazzaal Ali 

I you need to get the time each work item remains in each status you can use the SLA report of the Gadget Utilities for Jira Cloud

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You can select the filter of work items to display and add the statuses you can track

 

Anser Ghazzaal Ali
May 4, 2026

I need an automation step-by-step workaround, not marketing 

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Anastasiia Maliei SaaSJet
Atlassian Partner
May 4, 2026

Hi @Anser Ghazzaal Ali ! You can actually handle this with our app Time Metrics Tracker | Time Between Statuses 

It lets you calculate time spent in any status or between multiple statuses, and you can fully customize the metrics to match your workflow (cycle time, waiting time, time between specific steps — whatever you need).

On top of that, you get solid visualization tools like scatter plots, WIP charts, and trend gadgets to really understand what’s going on in your process — plus alerting if things start taking too long.

Also, it includes Manage Work Schedule, so your calculations can take into account working hours, weekends, and holidays, which makes a big difference if you want accurate numbers.

Happy to share more details if you’re exploring options 🙂

Anser Ghazzaal Ali
May 4, 2026

I need an automation step-by-step workaround, not marketing 

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