how to auto force Dev to leave comment in jira with transition?

[Deleted user]

I would like to make it so that any transition of the task, forced to open the comment form and fill it. Whatever without filling, it was impossible to transfer. Well, or that it at least forcibly opened during or immediately after the transfer.

A pre-filled template will not work.

[Bill Sheboy]

Hi @[deleted] 

Whatever solution you select to remind/force people to put in the comment, it may be worth pausing to consider "why do this comment" and to have a conversation with the team about the value of commenting. 

Otherwise you might not get the "value" you need, and it could lead to unintended consequences, such as people entering meaningless information to get past the check.

Kind regards,
Bill

[Nic Brough -Adaptavist-]

That is a good point.  We have a cruddy timesheet system that demands a comment on every entry.  Our developers quickly wrote a script to automate "working on this" to go in automatically, and 99% of the comments are just . "working on this" or "did stuff" type copy and paste things.

[Nic Brough -Adaptavist-]

Put a validator on the workflow transitions to check that a comment has been added during the transition.

[Deleted user]

Thanks for the answer. Can you explain a little more? It’s not clear to me what needs to be done based on your words.

[Deleted user]

The option in which I build a workflow and close the ability to move the task without fulfilling some condition is also not suitable.
I'm looking at automation and trying to figure out how to make it so that when moving, you need to fill something manually. For example, the version number of the fix, or the build number.
Or leave a note about the work.

[Nic Brough -Adaptavist-]

Automation performs actions when something changes, it does not validate data.  You can't do this with Automations

>The option in which I build a workflow and close the ability to move the task without fulfilling some condition is also not suitable.

Ok, but that is the only way you can achieve this goal.  It's what workflow validators are for.

[Deleted user]

and how to force the automatics to open the form? No validation, full, just open on move

[Nic Brough -Adaptavist-]

You put a screen on the transition.  Jira will always pop the screen up when someone triggers the transition.  If the person doing it has the permission to comment, then the comment box will appear, without you even needing any other fields on the screen.

People can leave the comment off though, unless you put a validator in.