how remove or set inective users from backupfile

[Obi-Van_Kenobi]

I can’t import a backup, because there are many more users in it than are allowed by licensing, but I do not need these users.
How can I delete these users or mark them inactive in the backup file?

[Angélica Luz]

Hello there @Obi-Van_Kenobi,

Welcome to Atlassian Community!

In order to set users as inactive, you need to edit entities.xml file.

For that, please find the information below and set the active="1" as active="0" for users that you want to let inactive.

<User id="10000" directoryId="1" userName="admin" lowerUserName="admin" active="1" createdDate="2019-10-30 19:10:53.538" updatedDate="2020-04-29 00:28:45.705" displayName="Angelica Luz" lowerDisplayName="angelica luz" emailAddress="email@domain.com" lowerEmailAddress="email@domain.com" deletedExternally="0" externalId="123456:1234a56b-c7de-8fg9-hij1-23456789k123" localServiceDeskUser="0"/>

After that, save the file and compress it again to import it on a Cloud site.

Regards,
Angélica