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how do i set jira home in mac

Neha Bansal
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August 11, 2021

Facing this issue

Setup: We can't locate your JIRA home directory

Your JIRA home directory has important information on how JIRA works, so you need to make sure it's set up correctly.

the jira-application.properties file is set as

jira.home = /Users/nehabans/Desktop/JiraHome

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Nic Brough -Adaptavist-
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August 11, 2021

This error doesn't always mean it can't find the directory, it can mean "I cannot access it".

You'll need to make sure that the directory exists, exactly as you have it in the Jira.home property (real operating systems are case sensitive, so check the JiraHome and Desktop are capitalised correctly), AND that the user running the Jira service has full access to read and write the directory.

I also note that your path there is a persons personal directory on the machine, and worse, the data directory will be on their desktop.  So if they touch that item on their desktop, they could destroy your Jira install (not just clearing it out to de-clutter, but any changes to it, even an accidental click, might crash the Jira).  I'd strongly recommend using a different directory.

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