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how do I stop getting "App version outdated" pop up messages

Purnima Montagne
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June 6, 2025

I have deleted my mobile app but still get these messages consistently - they stack up on the right side of the screen and obscure the view and I have to keep closing them over and over and over again the learn more and maybe later links do nothing useful or illuminating app version out dated.png 

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Tomislav Tobijas
Community Champion
June 8, 2025

Hi @Purnima Montagne ,

This might be a bug, but it probably depends on which OS and app version you have.
For web browsers, I know you can generate HAR files, which can then be shared with the support team for further analysis. For a mobile app, I'm not sure.

I'd recommend reaching out to Atlassian Support as they can probably assist you on the matter. I believe they have a support team for mobile apps, which may have seen this message before.

Cheers,
Tobi

Purnima Montagne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 10, 2025

I will do.  thanks Tobi!

Like Tomislav Tobijas likes this

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