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how do I add the issueKey to my configuration file

lori lins
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September 4, 2024

I imported several records using a file but I need to update those records now. I don't know where or how to add the issueKey value but I assume that is the unique key I need to make sure I am updating the correct records with the correct data.

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Trudy Claspill
Community Champion
September 6, 2024

Hello @lori lins 

Welcome to the Atlassian community!

Each row in the CSV represents an issue, so you would add the existing issue key as a new column in each row.

To update the issues you also need to include the Summary field and Issue Type. Otherwise include only the columns for the fields you want to update.

To execute the update through CSV Import you need to switch to the old experience.

Screenshot 2024-09-06 at 9.28.20 AM.png

In the field mapping process map the new issue key column to the Issue Key field.

Screenshot 2024-09-06 at 9.30.51 AM.png

 

Try this with just a few issues at first to make sure you have it configured properly.

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