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how can i login?

Maryam Hakimipour
April 13, 2026

hi support team,

i got below problem while log-in, would you please help me?

thanks

Maryam

Hash 1XB6LGF

2 answers

4 votes
Arkadiusz Wroblewski
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 13, 2026

Hello @Maryam Hakimipour  and @Marc -Devoteam- 

There is currently an incident, and the main impact appears to be on login functionality.

https://status.atlassian.com/

1 vote
Marc -Devoteam-
Community Champion
April 13, 2026

Hi @Maryam Hakimipour 

Can you try another browser or incognito window, if this works, clear your cache and cookies.

Or use the bae url only to connect, like: https://<site-name>.atlassian.net, if you are using a bookmark or shared link.

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