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historia de cambios de estados con JQL

Francisco Duarte
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December 1, 2023

Me gustaria poder realizar un filtro que me muestre el historial de cambios de estado que ha tenido un issue y el tiempo que ha pasado en cada estado. 

Esto quiero que se aplique para todas las incidencias de un proyecto "X", es decir, si en el proyecto se han creado 10 issues de tipo historia, cuando se consulten con el filtro de este muestre los estados por los que han pasado esos issues y el tiempo en cada estado.

4 answers

1 vote
Bill Sheboy
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December 1, 2023

Hi @Francisco Duarte -- Welcome to the Atlassian Community!

The built-in JQL can filter for a list of issues.  It cannot list the history of issue status changes.

To do that you could try the built-in control chart report, as described here: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/

Or you could investigate marketplace addons which produce that type of reporting: https://marketplace.atlassian.com/

Kind regards,
Bill

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
December 14, 2023

Hi @Francisco Duarte

Welcome to the Atlassian Community!

As an alternative, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, you can have a look at Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

Hope it helps.

0 votes
Valeriia_Havrylenko_SaaSJet
Atlassian Partner
December 6, 2023

Hola @Francisco Duarte  👋

Supongo que puedes probar Time in Status for Jira (desarrollado por mi equipo de SaaSJet) con 7 tipos de informes de tiempo de estado.

También puedes leer nuestro artículo ¿Cuál es el tiempo en estado en Jira? 🚀

Por ejemplo El informe Tiempo en estado muestra cuánto tiempo ha pasado una incidencia en cada estado.

El informe de tiempo asignado muestra cuánto tiempo tarda cada miembro del equipo en resolver una tarea.

Time in status GIF.gif

También puede exportar un informe como archivo XLSX o CSV para su posterior análisis.

Si tienes más preguntas, por favor házmelo saber.

Saludos cordiales, Valeriia

0 votes
Emre Toptancı _OBSS_
Atlassian Partner
December 1, 2023

Hello @Francisco Duarte

Sorry that I can respond only in English.

You can't do this with out-of-the-box Jira. JQL only filters issues but it can't make calculations on issue histories. To get this report you will need a marketplace app.

 

Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much total time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

Time in Status also has Status Duration Expanded report which shows all status changes and status durations of a single issue.

tisCloud_StatusDurationExpanded.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company-Managed and Team-Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png tisCloud_IssueView_Data.png

Timepiece - Time in Status for Jira

EmreT

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