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fail to create atassian.net site adress

fail to create atassian.net site adress

Anonymous ID: "7d302726-5a31-3028-c6b6-ceedc2ce9d04"

try multiple times but cannot create my atlassian site, I register using my personal google account

thanks

3 answers

3 votes

We are a user community and don't have the access needed to investigate your issue. Only Atlassian will be able to determine the root cause.

I have flagged your post here to raise it to the attention of Atlassian team members. They should get back to you within 2 business days.

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2 votes

Hello @Cindy

If Atlassian already shows an Anonymous ID during site creation, I would not keep retrying the same flow.

Please contact Atlassian directly and include that Anonymous ID in your request, because this usually points to a backend provisioning problem rather than something you can fix from the browser side.

Eventually try incognito mode in browser.

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Comment

Thanks Arkadiusz for your reply! but may I know how can I contact Atlassian? in the error notice there is a link, when I click the "contact support" button, it directs me to page https://www.atlassian.com/company/contact, then I select technical support-raise a ticket, it finally directs me to the community...