export user properties while migrating jira dc to cloud

[Ankit Negi]

I am working on dc to cloud migration, and when user migrate our app to cloud, i want to take user properties data which we save in dc to be exported to cloud for seamless transition so that user does not set preferences again. is there any way to export user properties from dc? 

[Javier Pozuelo -Exalate-]

Hi! I'm the community manager at Exalate.

When migrating from Jira DC to Cloud, user properties don’t get transferred automatically, because they are saved in a different way from normal user data.

What I recommend is:

• Use a script (with ScriptRunner, REST API, or custom solution) to extract the user properties from DC using /rest/api/2/user/properties.

• Save this info temporarily (maybe as a JSON or in a small database).

• Then, after moving to Cloud, you can send back the properties using the Cloud API /rest/api/3/user/properties.

There’s no direct migration option for this, but it’s possible to do it with a small workaround.

[Marc - Devoteam]

Hi @Ankit Negi 

Welcome to the community.

I don't know or am able to find to export user properties.

In the Cloud migration assistant this is not migrated from Server/DC to Cloud, it also mentioned that it isn't.

what-gets-migrated-with-the-jira-cloud-migration-assistant 

[Ankit Negi]

we can run a script in our dc app to export some app related data to cloud, in that i want to export user properties.

here, I can access application properties (https://mvnrepository.com/artifact/com.atlassian.jira/jira-application-properties-plugin) and export it, but is there any way of accesing user properties?

[Marc - Devoteam]

Hi @Ankit Negi 

Via the API you can reach the user properties. see https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/user/properties