erstellt von

[Achim Schupeta]

wie heißt der Ersteller eines Tickets auf englisch?

Anders gefragt, wie ist die JQL-Abfrage für 

Ersteller des Tickets = currentUser()

?

[Ollie Guan · Accepted solution]

Hi @Achim Schupeta ,

In Jira JQL, the terms "reporter" and "creator" can sometimes be used interchangeably, but they have distinct meanings and uses:

1. Reporter:
- The "reporter" is the person who reported or created the issue. This is the default field used in JQL to refer to the person who created the issue.
- Example JQL query: `reporter = currentUser()`

2. Creator:
- The "creator" field is not a standard JQL field but can be used in specific contexts or custom fields. It refers to the person who originally created the issue.
- In some custom configurations or specific use cases, "creator" might be used to track the original creator of the issue, especially if the reporter field is changed later.

In most standard Jira setups, you will use "reporter" to refer to the person who created the issue. If you have custom configurations or specific needs, you might encounter or use "creator" in those contexts.

https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/

[Achim Schupeta]

Vielen Dank,

für mich funktionieren "reporter" und "creator" gleichermaßen und liefern das richtige Ergebnis.

Danke.

[Marc - Devoteam]

Hi @Achim Schupeta 

That would be the creator 

[Kai Becker]

Hi @Achim Schupeta 

to extend in Marcs answer:

Autor = reporter
Ersteller = creator

Usually they are both the same but there can be a difference. This is important especially in JSM projects, where you can raise a request on behalf of someone else.
If this is the case reporter and creator will be different. 

Hope this helps.

[Achim Schupeta]

Hi Kai,

ja super! Vielen Dank.

Gibt es eigentlich eine 2sprachige Version von 

https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/

?

[Kai Becker]

Hallo @Achim Schupeta 

keine offizielle Doku, aber wir sind gerade dabei eine übersetzte Version anzulegen:

https://infos.seibert.group/display/Productivity/Jira+Service+Management+Cloud+Dokumentation