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email template with html and inline css

amit agrawal
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September 27, 2021

Can someone help in creating html email template which I can use it with jira automation send email action.

Any pointer with some examples contents would be appreciated.

Regards

Amit

1 answer

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2021

Hi Amit,

I understand that you want to be able to customize the HTML and CSS of an automation sent email.  Please refer to our documentation in Handle wiki markup and HTML. It explains how you can reference Jira issue fields and use smart values such as {{issue.description.html}} in order to render the description field in HTML. 

There is also a note there about how this works:

When sending HTML emails, Jira incorporates existing styles into the email, which may affect how your HTML looks.

This is how I would approach using automation to send HTML in a message.  I hope this helps.

Andy

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