edit user name

[Nagarathna B]

need to correct my name

[Ollie Guan · Accepted solution]

Hi @Nagarathna B ,

You can correct it by updating your Atlassian account details:

1. Go to https://id.atlassian.com/manage-profile/profile-and-visibility

2. Under Profile and visibility, edit your Full name (and any other details you want to correct).

If you’re managed by an organization and can’t edit your name, you’ll need to contact your company’s Atlassian admin or IT team; they may control your profile details through centralized user management.

[Nagarathna B]

not able to edit few things like full name organization ,its showing as full name is set by your admin
so i am not able to edit it.

[Ollie Guan]

To get this updated, you’ll need to contact your company’s Atlassian / IT admin and ask them to:

• Update your name and organization in the identity provider they manage (e.g. Azure AD, Okta, Google Workspace, etc.), or

• Change it directly in the Atlassian organization user management screen.

Once your admin updates it, the changes will sync back to your Atlassian account and appear correctly in Jira and other Atlassian products.

[Nagarathna B]

Okay ,thanks

[Prachi Bolar]

Hello @Nagarathna B 

Welcome to community :) 

As mentioned by Ollie and checking looks like your domain is verified and and account is managed .

If your account is marked as managed, your email domain is verified. Only your organization’s admin can update your email address. 

You may provide them this link https://support.atlassian.com/atlassian-cloud/kb/change-atlassian-account-email-addresses/#:~:text=the%20email%20update.-,Update%20the%20email%20of%20a%20managed%20account,-If%20your%20account to get the steps and have them implemented

Incase they facing issues you may reach out to atlassian Guard support here : https://support.atlassian.com/contact/

Thank You,

Prachi