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dvcs accounts link button broken

Erik-Jan April 1, 2018

I'm trying to link my bitbucket cloud account to my jira server, so I'm able to create/view branches from jira. According to instructions (https://confluence.atlassian.com/adminjiraserver/linking-a-bitbucket-or-github-repository-with-jira-938846899.html) this is done by browsing to 'Applications > DVCS accounts' and then clicking the big 'Link Bitbucket Cloud or GitHub account'. That doesn't sound too hard, however clicking the button does absolutely nothing. Screenshots suggest a modal pops up, but that is not the case.

As a developer, my first instinct is to open developer console. Bingo! A syntax error occurred.

Uncaught SyntaxError: Unexpected token ; batch.js?agile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true:1105 
__webpack_require__.e/* require */(2).then(function() { var __WEBPACK_AMD_REQUIRE_ARRAY__ = ; ((__webpack_require__"jira.webresources:jquery/require('jquery')"__webpack_require____webpack_require__'use strict';

It appears that something went wrong with bundling. Could anyone confirm they have the same issue? This concerns a fresh installation of jira, with a system restore from jira cloud. Possibly (read unlikely) the system import broke the javascript bundle. Or a lot of (new/latest) jira servers may be facing the same issue. 

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Erik-Jan April 1, 2018

Similar issue

https://community.atlassian.com/t5/Jira-questions/DVCS-accounts-Link-account-button-not-working/qaq-p/753741

 

Workaround

Verified that workaround in below link works. Basically you have to downgrade jira-dvcs-connector-plugin from 4.3.0 to 4.2.1

https://jira.atlassian.com/browse/JSWSERVER-16509?_ga=2.112294724.1971735766.1522486971-1190111867.1460060975

 

So you dont have to search: Installed plugins are stored in the following directory on linux by default

/var/atlassian/application-data/jira/plugins/installed-plugins

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