drive D to drive C the home dirctory for Jira

[Lior]

Hey everybody!

I must transferd from drive D to drive C the home dirctory for Jira, now data folder and also install folder is in unser this path D: \ program files \ atlassian \ ...
and i want to change it to C: \ program files \ atlassian \ ...

First step i did is copy paste for the dirctory Atlassian and after this I edited the Jira-application.properties file,
and Created variable environments

And I selected startup.bat for the start jira but i got error message



I try  to turn on the service but i got error message

[Piyush A (STR)]

Hi @Lior

C Drive user permission and move from D to C might have caused issue here as the user running the service vs intended to be run from cause this case.

Just change the permission for the home folder to the required user who runs the application.

[Lior]

You can tell me more about that?

what the steps i will need to do ?

[Dirk Ronsmans]

This has a good article on how to set permissions: (not specific for Jira)

https://www.uwec.edu/kb/article/drives-establishing-windows-file-and-folder-level-permissions/

[Piyush A (STR)]

@Lior Update permission as stated above by Dirk on Folder (Atlassian) and assign permission there.

Can you confirm that the jira-application.properties is with correct location? which should be c:

[Lior]

the path for  jira-application.properties is 

'C:\Program Files\Atlassian\Jira\atlassian-jira\WEB-INF\classes\jira-application.properties'


and this permission you mean ?

[Dirk Ronsmans]

@Lior ,

Can you check the folder security properties to make sure that the serviceaccount that runs your Jira actually has permissions to read & write in those folders?

Moving them could have removed permissions from the folders

[Lior]

I edited the security control for full control for this directory
I also created a new user called Network Service and also gives him full control over the permission