delete link automatically

[Marzi Goodarzian]

Hi

I want Create Parent/Child Link  between two issues, but jira delete link quickly simultaneously, like as below pic:

How do fix it?

[Manoj Gangwar · Accepted solution]

Hi @Marzi Goodarzian 

There are a variety of ways a link could be deleted.

1. A user could delete it.
2. An Automation Rule execution could delete it.
3. A workflow Post Function could delete it.
4. A Listener could delete it.
5. Something accessing the REST API could have executed a command to delete it.

Regarding #2, when an Automation Rule executes it can run under the identity of the user that took the action that triggered the rule, or under a generic Automation for Jira identity, or under the specific identity of an individual user. Which ever identity it runs under, that is the user that would show in the Activity log as the user that deleted the link, if the Automation Rule caused the link to be deleted. The user may not themselves have deleted the link, but may have taken another action that triggered the Automation Rule that deleted the link.

Have you looked at the history for the other issue to see what other actions occurred in that other issue at about the same time?

That information may provide a clue as to circumstances surrounding the deletion of the link.

[Marzi Goodarzian]

Thanks @Manoj Gangwar 

"Integrity checker" on jira solved problem.